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FAQ

How to access Smartsign Player Config​

If there is no Config shortcut, you can access the configuration by launching the Player and then inputting the following combinations. (APK v10.24+)
Using remote: UP DOWN LEFT RIGHT
Using keyboard: 1 2 3 4

Access the Android shell​

Using the remote, press HOME 1 6 6 8

Change orientation​

  1. Press HOME on the remote control
  2. Select Configuration 2
  3. Select System rotation
  4. Select Portrait or Landscape
  5. Press HOME to exit the menu

Known limitations​

Screenshots do not include video​

This is due to a limitation in Iiyama's API. Please upgrade to APK 10.24.11 or higher with improved screenshot capabilities.

Please switch to the alternative video player implementation by changing the setting Use ExoPlayer on the player in Smartsign Publisher.